Coffee Pass Redemption Help
Step-by-step guide to redeeming your BuddyCoffee Pass at any of our exclusive happiness partner locations.
How to Redeem Your Coffee Pass
Find an Exclusive Happiness Partner
Use our exclusive happiness partner location finder or mobile app to locate the nearest participating coffee shop.
Show Your Coffee Pass
Present your Coffee Pass QR code to the barista when ordering.
Enjoy Your Coffee
Choose any coffee drink up to 25. Add-ons must be paid in-store.
What's Covered
Included
- • Any coffee drink (espresso, cappuccino, latte, etc.)
- • Hot chocolate and tea varieties
- • Cold brew and iced coffee drinks
Limitations
- • Cannot be combined with other offers
- • No cash refund for unused amount
- • Cannot be resold or transferred
- • One voucher per transaction
- • Extra charges apply for add-ons
- • Not valid for specialty/limited items
Use the Mobile App
Download our mobile app for the easiest redemption experience. Store all your Coffee Passes, find nearby locations, and track redemption history.
- • Store Coffee Passes securely
- • Find exclusive happiness partner locations with GPS
- • Get exclusive app-only offers
- • Track redemption history
Scan QR code to download
Common Issues
Coffee Pass Not Scanning
If the QR code won't scan, show the Coffee Pass ID number to the staff. They can manually enter it into their system.
Coffee Pass Expired
Coffee Passes are valid for 3 months. Contact support immediately if you have an expired pass - we may be able to help.
Lost Coffee Pass
If you have an account, your Coffee Passes are safely stored. Otherwise, contact support with your order details.
Location Not Accepting
Ensure you're at an exclusive happiness partner location. If they're unfamiliar with BuddyCoffee, ask them to check their portal.
Still Need Help?
Our support team is here to ensure your Coffee Pass redemption goes smoothly.